FAQ

PAYMENTS

SHIPPING & DELIVERY

ORDER TRACKING

  • +
    WITH WHOM I HAVE TO FOLLOW UP REGARDING TRACKING MY ORDER - MAGUS DESIGNS OR SHIPPING COMPANY ?

    Once we dispatch your order, you will receive an e-mail and sms which will have a tracking number and link to shipping company's website. From here on, you have to follow up on the shipping company's website regarding delivery of your order using the tracking code we have sent you.

  • +
    IS THERE ANY POSSIBILITY OF MY ORDER GETTING DELAYED ?

    We process an order within the time frame mentioned, although if there is any delay from our end, you will be contacted over the phone or email.

    Usually shipping company takes 7-10 days for delivery, although if there is any delay from shipping company due to technical or natural reasons can result in the overall delay of an order.

     

    Please contact the customer care department from the shipping company's website to seek help if your order is being delayed.

RETURNS POLICY

GENERAL

Cart

Your shopping cart is empty.
Checkout

Go to cart page